When Someone Dies
If you have experienced the loss of a loved one, we offer our sincere condolences and are here to help you. Dealing with loss can be overwhelming but we can guide you through the process. To find out what to do next, please contact us on (03) 8558 8278.
Guidance through the first steps
Springvale Botanical Cemetery’s highly experienced Client Services Consultants are on hand to help you make key decisions, both now and for the future.
One of the most important things to remember is that making the right decisions now, regarding burial or cremation and choosing the right memorial location, will help to give you peace of mind in the years ahead.
We can also guide you through what you need to do about making funeral arrangements.
As there is so much to consider, our aim is to simplify the process for you, so you can focus on how you would like to remember and honour your loved one.
To consider your options, you may prefer to meet with us at Springvale or, if more convenient, we can arrange to come to you. Please contact us.
Previously made arrangements
Depending on the circumstances, wishes may have been expressed, or arrangements regarding burial or cremation may have already been made.
It is also possible that a position at Springvale Botanical Cemetery has already been pre-purchased. If you are unsure, we recommend that you check personal papers or, alternatively, we can quickly check our records for you. If key decisions have already been made, you can concentrate on what you need to do in the short term. If arrangements have not yet been made, we can guide you through your options, according to your personal, cultural or religious beliefs.
Please contact us and we will check our records and take you through the next steps.
A guide to the key decisions that need to be made regarding burial, cremation and choosing a memorial location.
Vital information to help you make key decisions according to your personal, cultural or religious beliefs.
Helpful information about how to choose the right cemetery.
Considering your options, according to your religious or cultural needs.
Financial considerations when making key decisions.
Customs and manners surrounding funerals and grieving.
Practical advice to provide help during this difficult time.